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INTERNATIONAL PATIENTS

AMENITIES FOR OUR INTERNATIONAL PATIENTS

Our international patient service (IPS) always ensures of providing premium quality service to make it a soothing experience overall. This includes:
  • Sharing comprehensive medical opinion and telephonic/electronic consultation with our team of proficient doctors before arrival.
  • Helping the patients with Visa procedure
  • A devoted relationship manager will be allocated to each patient for addressing their individual needs inside the hospital and provide personalized care.
  • A dedicated language translator for easy communication with medical team.
  • International patient helpdesk at International patient lounge will help with language assistance, organize hotel stay as per requirement, facilitating internal travel and sight-seeing within the city and provide complimentary two-way airport transfers.
  • Air transport facilities by dedicated intensive care team. This would be provided for sick patients who are unfit to travel in commercial flights or patients who require airlifting.
  • All payments for the services availed can be done either via cash, credit card or online transfer.
PROCESS
  • Overall enquiry.
  • Medical opinion by experts.
  • Providing financial quote for procedures.
  • Visa support.
  • Booking and Arrival Formalities.
  • Consultation with the doctors on arrival.
  • Coordinating cross consultations with in hospital.
  • Regular status report to referring doctor and country embassy (If needed).
  • Tourism, if medically fit and approved.
CHECKLIST
  • Old medical reports.
  • Visa.
  • Passport.
  • Copy of the quotation and action plan shared.
  • Passport Size Photographs.
  • Above mentioned documents are required for the donor, in case of organ transplant.
DOCUMENTS NEEDED
  • Old medical reports.
  • Visa.
  • Passport.
  • Copy of the quotation and action plan shared.
  • Passport Size Photographs.
  • Above mentioned documents are required for the donor, in case of organ transplant.
Services for International Patient
  • Email us your medical reports and get an estimate and plan for your treatment before you arrive
  • Hospital will assist you with the appointment letter you need to apply for the necessary medical visa
  • Hospital will provide you with airport pickup and drop for your arrival and Help you find accommodation near hospital in affordable price (hotels, service apartments, guest houses)
  • We provide interpreters to all our international patients so that they are able to express their problems and concerns in a language with which they are familiar and do not have the opportunity to communicate incorrectly.
  • Hospital will assist you with your immigration needs, such as visa registration, visa extension etc.

Soumya Gupta
internationalmarketing@geminstitute.in
Mob-+91-8678953960